Sales Policy

Effective Date: December 10, 2024

Welcome to Elegant Tick! This Sales Policy outlines the terms and conditions applicable to purchases made on eleganttick.com. By placing an order, you agree to the terms outlined below.

1. Product Availability

  • All products are subject to availability.
  • In the event of stock shortages, we will notify you promptly and offer an alternative product, backorder option, or refund.

2. Pricing and Payment

  • Prices are listed in USD and may change without prior notice.
  • We accept payments through major credit cards, PayPal, and other secure payment platforms.
  • Orders are processed only after full payment is received.

3. Order Confirmation

  • Once your payment is successfully processed, you will receive an order confirmation via email.
  • Please review your order details and notify us immediately if any corrections are needed.

4. Shipping and Delivery

  • Shipping options, fees, and delivery timelines are provided at checkout.
  • We strive to deliver your order within the estimated timeframe, but delays caused by carriers or unforeseen circumstances may occur.
  • Customers are responsible for providing accurate shipping details.

5. Order Cancellations

  • Orders can be canceled within 24 hours of placement, provided they have not been shipped.
  • To cancel your order, contact us immediately at (307) 555-0234 or email support@eleganttick.com.

6. Taxes and Duties

  • Applicable sales taxes will be calculated based on your shipping address and added at checkout.
  • For international orders, customers are responsible for any additional customs duties or taxes.

7. Promotions and Discounts

  • Discounts and promotions are valid only during the specified promotional period.
  • Promo codes must be applied during checkout and cannot be retroactively added.
  • Promotions cannot be combined unless explicitly stated.

8. Returns and Refunds

For information about our returns and refund policies, please refer to our Refund and Returns Policy.

9. Customer Support

For questions about your order or assistance with our products, please contact us:

  • Phone: (307) 555-0234
  • Email: support@eleganttick.com
  • Address: 456 Timekeeper Rd, Cheyenne, Wyoming, 82001, United States

10. Changes to Sales Policy

Elegant Tick reserves the right to update this Sales Policy at any time. Changes will take effect upon posting to our website.